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asians and their airlines

World's top ten airlines (on customer satisfaction or C-SAT as we ex-Dell people love to call it) as per Skytrax

1. Cathay Pacific, Hong Kong
2. Qantas Airways, Australia
3. Emirates, Dubai
4. Singapore Airlines, Singapore
5. British Airways, United Kingdom
6. Malaysia Airlines, Malaysia
7. Thai Airways, Thailand
8. Qatar Airways, Qatar
9. Asiana Airlines, South Korea
10. ANA All Nippon Airways, Japan

Apart from Qantas and BA, all other airlines are Asian. Wonder why. Any ideas ?

I think it is because Asian companies still have high standards of 'service' - people expect more in return for what they pay? esp. in the tertiary/service sector...?

Dont quite agree with you there.

But your comment provokes me to write another post on the same issue.

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